Many big box and wholesale stores, such as Costco, BestBuy, Walmart, carry massage chairs ranging from basic to luxury models. While retailers like Costco may offer benefits when it comes to cost savings and return policy, the same may not be true for their customer care programs. Specialty stores like Clear Bay have multiple brands and multiple models of massage chairs for customers to experience. This is a huge advantage for customers to find out if a particular chair meets the needs.